Terms and Conditions
Reservations
All reservations can be made directly - SkyYoga 07584169070 - Skyashtanga@yahoo.com
or through bookyogaretreats.com
Payment terms
Full payment will be taken at the point of booking.
If you are booking directly through SkyYoga, payment can be made by bank transfer in GBP. Please contact skyashtanga@yahoo.com for booking form.
If you are booking through Bookyogaretreats.com follow their procedure.
Booking confirmation
DIRECT: Upon receipt of your signed Booking Form and necessary payments we will issue a confirmation invoice and it is only at this stage that your booking is confirmed. Please check your booking confirmation on receipt and notify us within 10 days if there are any omissions, additions or changes to the booking. We may not be able to facilitate changes at a later date.
Prices include:
The Body Unplugged 3 days/ 2 nights
▪ 2 nights accommodation
▪ 2 Breakfast
▪ 2 Lunch
▪ 2 Supper
▪ Bed Linen and towels
All classes on the timetable.
Tea - Filtered water - Beverages
It does not include spa services or guest speakers / sound baths.
Cancellation
Cancellation by Guests
Should you have to cancel at any time please inform us immediately through the booking system you used. Either Bookyogaretreats.com or directly - Skyashtanga@yahoo.com
On receipt of the written cancellation notice
▪ More than 28 days: Full refund
▪ Less than 28 days : No refund
In certain circumstances we may be able to offer you a transfer onto another retreat of our choice. This all depends on circumstances and availability.
This clause includes cancellation as a result of events beyond your control.
We take no responsibility for non-delivery or non-receipt of the notification of cancellation from you.
Amendments by us
As our bookings are made in advance, we may occasionally have to make changes and reserve the right to do so at any time. There is a re shuffle of the times on the timetable for each weekend but the activities remain the same. In the event of a major change we will offer you the choice of agreeing to the changes and accepting their impact, or cancelling your booking and receiving a full refund of monies paid by you to us.
Cancellation by us
If through circumstances beyond our control we are forced to cancel your booking all monies, including the deposit, will be returned to you in full.
Circumstances beyond our control include unusual and unforeseen events such as war or threat of war, riot, terrorism, natural or nuclear disasters, fire, flood, industrial disputes, political unrest, closure or congestion of airports or ports, adverse weather conditions or any other circumstance amounting to Force Majeure.
Arrival time and departure time
Due to the preparation of the venue, the accommodation will be available from 4pm on the day of arrival. You must vacate your bedroom by 15.00 on your departure date. Requests for late check-out will be considered on a case by case basis.
We reserve the right to refuse to accept any guest, at any time, whose behaviour may be inappropriate, as deemed by us, or anyone deemed to be under the influence of alcohol or drugs or could put other guests, staff, or our property at risk. Any damage or cleaning that is a result of a guest’s inappropriate behaviour will be charged to the guest.
Guest Behaviour
All guests must undertake to behave in such a manner as not to cause, or be likely to cause, danger, upset or distress to us, our staff or any third party including fellow guests.
Guests whose behavior is found, either by us or by a member of our staff, to be inappropriate or unacceptable, will be asked to leave immediately without compensation and the reservation will be terminated. In such a case we will have no further contractual obligation to you and we will not pay compensation or meet any expenses you suffer as a result. This is a non alcohol retreat. No drugs or substances are allowed on the premises or within the boundaries of the property. Smoking is permitted outside. See specific Smoking entry.
Moreover, you hereby agree to indemnify us against any claim (including legal costs) made against us in relation to the occurrence of such incidents.
For your safety and convenience, please make yourself familiar with the layout of the house and nearest fire exits, fire extinguisher, fire blanket and first aid kit, on arrival.
Please advise (as requested on the booking form) of any known food allergies prior to arrival.
Damage done to property
Please treat the house and property with respect and care. In the event that there has been damage or a breakage please notified to us immediately. This will include damage to the infrastructure of the building, beds, spillage e.g. cosmetic and damage to any electrical equipment. We shall be entitled to recover from you at the time, the cost of repairs or replacements of any damage or loss caused by you.
The accommodation should be left in a good condition. Where the accommodation is left in a condition that requires additional cleaning, over and above what would be normally expected, we reserve the right to charge costs, including administration, for any additional service requirement.
Complaints
Whilst we take all reasonable care to ensure that your stay with us is an enjoyable one, if you do have a complaint please inform us immediately and we will endeavour to resolve the complaint as soon as possible.
Failure to raise the issue with us promptly may deprive us of the opportunity to investigate and rectify your complaint before you leave. This may affect your rights under the contract.
Smoking (including e-cigarettes)
We operate a very strict no smoking policy that includes the use of e-cigarettes. Smoking is not permitted inside the house but you can use the outside space to smoke. Please be respectful to other guests and use the garden and terraced areas providing the smoke does not enter the house, and that residue cigarette ends, cigars, or tobacco are removed and disposed of safely.
Pets
Pets are not allowed in or around the house.
Liability
We accept no responsibility for the acts or omissions of our customers, whether negligent or otherwise, and shall not be held liable for any claims made against them.
Website
The information contained on our website is correct to the best of our knowledge, but should not be relied on and may be subject to alteration.
We are not responsible for the content, policies and services of any sites linked to or accessible via our website skyyoga.co.uk
Law
These conditions and the contract between us are governed in all respects by English Law and are subject to the jurisdiction of the courts in England.
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